Shipping policy

Shipping is complimentary on every order, anywhere in India. Nothing is added at checkout.

Making and Dispatch

Each Modo Caldo garment is made after an order is placed, in a ready size or to a client's own measurements. The making time for each garment is stated on its product page. Once dispatched, orders are generally received within five to seven working days.

Orders are carried by our courier partners. Where a delivery is delayed in transit, we will inform you as soon as we are aware of it.

International Orders

We currently ship within India. Clients ordering from outside India are welcome to write to info@modocaldo.in, and we will advise on what can be arranged.

Orders In Transit

An order remains our responsibility until it reaches you. Should a garment be lost or damaged in transit, we will remake it or refund it in full, and we will take up the matter with the courier ourselves.

Collection From the Studio

Pickup from Studio may be selected at checkout, and orders collected from 68 Block H, Rajouri Garden, New Delhi 110027. We ask that your order confirmation is brought with you.

Completed orders are held for collection for thirty days, during which we will remain in touch. Where more time is required, we are glad to arrange it on request.

Undelivered Orders

Where a delivery cannot be completed and an order is returned to us, we will contact you and arrange a further dispatch. Any courier charge arising from a second dispatch will be confirmed with you before it is sent.

Returns and Alterations

As each garment is made for a single client, a return may be accepted only where a garment arrives damaged or is not the garment ordered, reported within forty-eight hours of delivery. Where the matter concerns fit, the remedy is an alteration and the first alteration is complimentary. Full particulars appear in our Refund policy and at modocaldo.in/pages/shipping-returns.

Contact

Email info@modocaldo.in or WhatsApp 9717 476 939.